Patient Bill of Rights

Patient Bill of Rights

Integrated Acupuncture Services, PC dba Central Coast Light Therapy strives to provide the highest quality of services for the patients we serve. Our patients are partners in the healthcare process.

• A patient is entitled to treatment that is delivered with understanding, assurance, reinforcement, hope and compassion.
• A patient is entitled to a “Notice of Privacy” for their Protected Health Information.
• A patient is entitled to be seen as close as possible to the scheduled appointment time.
• A patient is entitled to professional and
well-developed skills from the acupuncturist.
• A patient is entitled to a Report of Findings regarding their care and recommended Treatment Plan.
• A patient is entitled to the time to explain the benefits of AOM procedure and care.
• A patient is entitled to a second opinion when diagnosis is unclear.
• A patient is entitled to be advised of any risks involved with treatment planned, as well as any individual procedures, including the risks and consequences of no treatment.
• A patient is entitled to re-evaluation visits.
• A patient is entitled to a clean and sterile environment.
• A patient is entitled to receive a receipt for each payment.
• A patient is entitled to access their Protected Health Information upon written request.